Terms of Service

Last Updated - 01-04-2026

These Terms and Conditions (“Terms”) govern your use of the Mangalsakhi website and mobile application (collectively, the “Site”) and your purchase of products from us. By accessing or using the Site, or placing an order, you agree to these Terms.

1. Use of the Site

  • Personal, non-commercial use only.
  • Do not modify, copy, distribute, reproduce, or sell content from the Site.
  • Do not reverse-engineer or disrupt Site functionality.

2. Account and Security

  • Create an account with accurate details for features like order history and wishlists.
  • Maintain the confidentiality of your credentials.
  • Report unauthorized use immediately.

3. Products, Pricing, and Availability

  • Products are subject to availability.
  • We correct errors in product info, images, or pricing when needed.
  • Taxes, duties, and shipping charges are shown at checkout.

4. Orders and Acceptance

  • Order acceptance occurs upon dispatch.
  • Mangalsakhi may cancel orders due to stock issues, pricing errors, or suspected fraud.
  • Refunds follow our refund timelines.

5. Payment

  • Multiple online payment methods available (cards, net banking, UPI, wallets).
  • Billing name and address must match payment details.
  • Payments processed via secure gateways; we do not store full card details.

6. Shipping, Delivery, and Risk

  • Shipping charges and timelines vary by location and promotions.
  • Delivery estimates are indicative; delays may occur due to external factors.
  • Risk of loss passes to you upon delivery.

7. International Orders

  • Customer responsible for customs, taxes, and import duties.
  • Ensure lawful import into your country.
  • Mangalsakhi not liable for customs or regulatory delays.

8. Returns, Exchanges, and Refunds

9. Alterations and Customization

  • Customized/stitched products follow terms listed on product page.
  • Returns/exchanges allowed only for defects attributable to Mangalsakhi.

10. Intellectual Property

  • All content, designs, images, and code belong to Mangalsakhi or its licensors.
  • Limited license granted for personal, non-commercial use.
  • Commercial use requires prior written permission.

11. User Content

  • By submitting reviews or content, you grant Mangalsakhi a worldwide, royalty-free license to use it.
  • You confirm ownership and that content doesn’t violate third-party rights.
  • Mangalsakhi may remove content that violates guidelines.

12. Privacy

  • Usage of your personal information follows our Privacy Policy.
  • By using the Site, you consent to processing as described in the Privacy Policy.

13. Disclaimer of Warranties

  • Site, products, and services are provided “as is” without warranties.

14. Limitation of Liability

  • Mangalsakhi is not liable for indirect, incidental, or consequential damages.
  • Total liability limited to the amount paid for the product.

15. Indemnity

  • You agree to indemnify Mangalsakhi from any claims arising from your use of the Site or breach of these Terms.

16. Governing Law

  • Terms governed by Indian law.
  • Jurisdiction: courts of Surat, Gujarat, India.

17. Changes to Terms

  • Terms may be updated; continued use of the Site constitutes acceptance of changes.

18. Contact

For any questions about these Terms:
Email: support@mangalsakhi.com
Phone: +91 9099989747